Frequently Asked Questions

Q: What services will be provide for order fulfillment service?

A: SIF order fulfillment services will pick, pack and ship your order according to your instruction.

Q: What is the cost for order fulfillment service?

A: Order fulfillment service cost will be vary base on the products and order valume, for details please contact us for a free quote, we guarantee provide lowest rate in the industry.

Q: How can we find out the products duty rate?

A:We will provide that information to our clients once we know what product you like to import.

Q: For Order Fulfillment Service, how we can receive your order?

A:You can simply send order to us via email, or exl file. or we can setup feed to download your order from your site or paypal account.

Q: How quick the order will be shipped after receive the order information?

A: We will ship out order without 24hours, or it will be free on handle fee.

Q: Where is the tracking number of the shipment, once it is been shipped?

A: You will receive the tracking number from your email once the order been shipped.

Q: How do i know the status of my order?

A:Our web-base inventory system allow you view all your inventory and shipped order status.


If your questions are not listed above, Please feel free to contact us, Our friendly service team will answer all your questions.

TEL: 001-909-773-0100
FAX: 001-909-533-2400